CUSTOMER FEEDBACK
> C L I C K H E R E T O E M A I L Y O U R C O M M E N T S A N D R E C E I V E U P T O 3 0 % O F F Y O U R N E X T O N L I N E B O O K I N G
M
onarch Beach asked
golfers how their ex-
perience at the course
could be improved. No. 1 on
their list? A driving range. Sec-
ond was a forecaddie program.
The course now has both.
Holes 1 and 10 double as a
driving range for group outings
and golf tournaments and a
golf ambassador is available to
assist players on the course all
day, every day.
Monarch Beach wants to hear
about your recent visit, and
they're rewarding guests with
generous savings on their next
online booking.
Feedback cards are available
at the club. Rate your experi-
ence and jot down a comment
or two and you'll be rewarded
with a 30 percent discount on
your next online booking.
You also can post your opin-
ions on the social media sites
Greenskeeper.org, Facebook,
Trip Advisor, Yelp, Instagram,
Twitter or YouTube.
"We want to hear anything
that's honest regardless if it's
positive or negative and reflects
a guest's experience," says Jun-
ior Sperazza, Director of Sales
and Marketing. "We'll thank
guests with a promo code for
their next online booking."
To provide feedback, submit
a customer service card to the
golf shop. Or, take a screen shot
of the social media site showing
your posted comment and
email that to info@monarch-
beachgolf.com.
Either way, you'll receive a
code that can be used for up to
30 percent off green fees for up
to four players in a group.
"From Day 1, when OB
Sports took over management
of Monarch Beach in 2012,
we've asked for feedback and
have made a lot of changes
based on the feedback," said
GM Eric Lohman. "We want
guests to know that their voice
and concerns are important. It's
all about enhancing the cus-
tomer's experience for us here
at Monarch Beach Golf Links."
The promotion will continue
through June and July, and may
only be used once per golfer.
TEll yOuR STORy
Monarch Beach offers special savings for guests who share their experiences
wE'RE All EARS!
ClICK HERE to comment on
Monarch Beach on Yelp.
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