5
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Monarch
BeachComber
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2020
Edition
super epic BeAcH culture
initiation fees and dues," Riegle said.
Director of Food and Beverage Katy Gorelick
describes the club's staff as "truly authentic and
genuine," embodying "consistency and caring.
We make you feel like you are part of the family."
Another example of Monarch Beach's service-
oriented culture is the extra special touches
guests receive.
"It starts with complimentary valet, water in the
coolers, GPS on the carts, great refreshment
vehicles, call boxes to order food, excellent
Monarch Café service, apples at the turn,
music around the clubhouse and first tee,
fresh-baked cookies and fruit-infused water
in the golf shop, friendly player assistants,
hot towel and shoe services after golf, and then
bottled water as you leave the course," Froling
said. "These are the things that separate
Monarch Beach Golf Links."
But ultimately, culture is about people. And on
that front, Monarch Beach is best in class.
"Our staff contributes to the culture here by
being genuine, honest people who are in the
service business because they like it and are great
at it," Froling said. "Our culture is service, and it
starts with the team."
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